At Sacramento Scream Park, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you interact with our website and services.

We collect only the information you voluntarily provide to us, including but not limited to your name, email address, billing/shipping address, and payment information when you purchase tickets or sign up for communications.

We do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided us with personal information, we will delete that information immediately.

Your personal information is used solely for the following purposes:

• Processing your ticket order and payment
• Sending order confirmations and important event updates
• Providing customer service and responding to inquiries
• Notifying you of event changes or cancellations
• Sending marketing emails (only if you have opted in)

We do not sell, trade, rent, or share your personal information with third parties, except as necessary to process transactions (e.g., payment processors) or when required by law.

We use industry-standard security measures to protect your data:

• All transactions are encrypted via Secure Socket Layer (SSL) technology
• Credit card numbers are encrypted and stored only as required by PCI compliance
• CVV codes are never stored
• Access to your information is restricted to authorized personnel only
• Our servers are housed in secure facilities with up-to-date firewalls, antivirus software, and monitoring systems

Session cookies may be used to enhance user experience but do not store any personal or sensitive information and are automatically deleted when your browser is closed.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

You may choose not to provide certain personal information, but this may limit your ability to complete transactions or receive services.

You may opt out of receiving promotional emails at any time by clicking the unsubscribe link at the bottom of our emails.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Sacramento Scream Park
info@sacramentoscreampark.com

For our Terms & Conditions, visit Terms & Conditions